How Can I Get Support While Using Cleardox?

In this article, you will learn how to continuously receive support using Cleardox' built-in support system when using our Redaction Software Tool or Cleardox Legal Binder

 

As a user, you can continuously receive support using Cleardox' built-in support system.

To access support, select the question mark from the menu at the bottom left.

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Afterwards, create a brief description of the issue. The more detailed, the better. Providing detailed information allows developers to quickly identify and resolve the problem.

If possible, please also attach the document. In many cases, this will be necessary to resolve the support issue.

The document will then be transferred via a secure TLS connection to Cleardox's support system.