---
title: How Can I Get Support While Using Cleardox?
description: In this article, you will learn how to continuously receive support using Cleardox' built-in support system when using the redaction tool or legal binder
---

[Skip to content](https://academy.cleardox.io/can-i-get-support-in-cleardox#main-content)

- [English](https://academy.cleardox.io/can-i-get-support-in-cleardox)
- [Dansk](https://academy.cleardox.io/da/kan-jeg-få-support-i-cleardox)

English

Show submenu for translations

![cleardox logo mørk blå.png\]](https://academy.cleardox.io/hs-fs/hubfs/cleardox%20logo%20m%C3%B8rk%20bl%C3%A5.png?height=40&name=cleardox%20logo%20m%C3%B8rk%20bl%C3%A5.png)

Open main navigation

Close main navigation

- - [English](https://academy.cleardox.io/can-i-get-support-in-cleardox)
    - [Dansk](https://academy.cleardox.io/da/kan-jeg-få-support-i-cleardox)

  English
  
  Show submenu for translations
- Go to www.cleardox.io

 Go to www.cleardox.io

 Welcome to our Help Center. How can we help?

- There are no suggestions because the search field is empty.

1. [Cleardox Academy](https://academy.cleardox.io/?hsLang=en)
2. [Support](https://academy.cleardox.io/support?hsLang=en)

# How Can I Get Support While Using Cleardox?

## In this article, you will learn how to continuously receive support using Cleardox' built-in support system when using our Redaction Software Tool or Cleardox Legal Binder

 

<iframe data-hsv-src="https://play-eu1.hubspotvideo.com/v/143694209/id/108872769262" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="108872769262" data-hsv-style="" data-hsv-width="688" data-hsv-height="387" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

As a user, you can continuously receive support using Cleardox' built-in support system.

To access support, select the question mark from the menu at the bottom left.

![Cleardox (3)-Jun-24-2024-09-25-17-3365-AM](https://academy.cleardox.io/hs-fs/hubfs/Cleardox%20(3)-Jun-24-2024-09-25-17-3365-AM.png?width=688&height=341&name=Cleardox%20(3)-Jun-24-2024-09-25-17-3365-AM.png)

Afterwards, create a brief description of the issue. The more detailed, the better. Providing detailed information allows developers to quickly identify and resolve the problem.

If possible, please also attach the document. In many cases, this will be necessary to resolve the support issue.

The document will then be transferred via a secure TLS connection to Cleardox's support system.

- [General](https://academy.cleardox.io/general?hsLang=en)
- [PDF Tools](https://academy.cleardox.io/pdf-tools?hsLang=en)
- [Support](https://academy.cleardox.io/support?hsLang=en)
- [Legal Binder](https://academy.cleardox.io/legal-binder?hsLang=en)
- [Cleardox Redact](https://academy.cleardox.io/cleardox-redact?hsLang=en)

[![Chill listening crop-3](https://academy.cleardox.io/hs-fs/hubfs/cleardox%20logo%20m%C3%B8rk%20bl%C3%A5-1.png?width=149&height=24&name=cleardox%20logo%20m%C3%B8rk%20bl%C3%A5-1.png "Chill listening crop-3")](http://Cleardox.io)

www.cleardox.io

<https://www.linkedin.com/company/cleardox/?viewAsMember=true>

Copyright © 2026, Cleardox ApS

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://143694209.fs1.hubspotusercontent-eu1.net/hubfs/143694209/Cleardox%20-%2010_Support_En.mp4",
  "dateModified" : "2026-06-10T09:45:18.321Z",
  "duration" : "PT2M34.011S",
  "height" : 2160,
  "name" : "Support EN",
  "thumbnailUrl" : "https://143694209.fs1.hubspotusercontent-eu1.net/hubfs/143694209/Cleardox%20-%2010_Support_En.mp4/medium.jpg",
  "uploadDate" : "2024-07-10T11:26:50.323Z",
  "width" : 3840
}
```