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Is it possible to extend project deletion in Cleardox?

In some cases, the default project deletion period of 30 days may not be sufficient to complete your work in Cleardox

This is especially true for larger cases, longer review processes, or projects that require multiple rounds of revisions or approvals.

To support these scenarios, Cleardox offers the option to extend or reset the deletion deadline, giving you the flexibility you need while still maintaining compliance and data governance.

Can the deletion deadline be extended?

Yes - it is possible to extend or reset the deadline for project deletion in Cleardox.

This feature allows you to keep a project active for a longer period without having to re-upload documents or start over. Once extended, the project will remain available for continued work until the new deletion deadline is reached.

You can either watch the video below or follow the step-by-step instructions:

 

How to extend the project deletion deadline

  1. On your Cleardox homepage, locate the document or project you want to keep longer.

  2. Click the three dots next to the project title.

  3. Open the menu and select “Extend”.

  4. Once selected, the deletion deadline will be reset to 30 days from the current date.

This allows you to quickly extend active projects without changing any content or settings.

Please note that this is an optional feature that needs to be enabled. If you do not see it, please submit a support ticket or contact your internal Cleardox representative.

Different retention options (30, 90, 180 days and more)

In addition to resetting the deadline to 30 days, Cleardox can be configured to support different retention periods, depending on your organization’s needs and policies.

Examples of commonly used options include:

  • 30 days – suitable for short-term or ad-hoc tasks

  • 90 days – ideal for longer review cycles or internal approvals

  • 180 days or longer – useful for complex cases, extended legal processes, or ongoing work

Retention options can be aligned with your internal data protection policies and compliance requirements. 

If you are unsure which option best fits your workflows, your Cleardox representative can help you assess the most appropriate configuration.